Move Management Consultant

About the Role As a Move Management Consultant, you will serve as the primary point of contact for the moving aspects of employee relocations. You will coordinate household goods and personal effects shipments while ensuring a seamless experience for both clients and their relocating employees. This role requires strong organizational skills, customer service excellence, problem-solving abilities, and the ability to manage multiple relocations simultaneously. Key Responsibilities - Act as the primary coordinator for relocation moving services - Manage household goods and personal effects shipments for relocating employees - Counsel assignees on household goods policies and relocation processes - Liaise with relocating employees, client HR teams, and service providers - Arrange insurance coverage and ancillary relocation services as required - Maintain accurate records and data within company systems - Review, reconcile, and approve invoices - Deliver exceptional customer service through phone and email communications - Ensure services are delivered in accordance with client requirements and service standards What We're Looking For Required Skills & Qualifications - Strong customer service and communication skills - Excellent organizational and time management abilities - Ability to manage multiple priorities in a fast-paced environment - Strong problem-solving and relationship management skills - Self-motivated with the ability to work independently and collaboratively - Proficiency in Microsoft Office Suite Preferred Experience - Experience within Mobility, Relocation, Moving Services, Logistics, or a related industry - Experience supporting corporate clients and managing client relationships - Knowledge of international relocations and household goods services is advantageous Sirva is a global leader in relocation and moving services, providing employee relocation solutions to corporate clients and moving services to consumers. With 69