Junior Financial Operator (Fintech) - Training Provided | Day Shifts | Hong Kong

We are: Zota is a payment gateway technology hub, serving as a one-stop-shop for online businesses, enabling them to accept payments from anyone, anywhere. We are connected to over 1000 financial institutions worldwide, allowing us to centralize a range of global and local payment methods, on one payment page. What will you be doing? Support of the daily operations. • Manage and adjust inbound and outbound volume processing. • Collaborate with team members and other departments to support banking operations. • Communicate with Service Providers regarding daily operation workflow and service-related issues. • Monitor and handle incoming messages, notifications, and updates from Service Providers across various platforms. • Forming and allocating daily tasks per specific region as per the internal schedule. Fund Management • Internal balances monitoring and adjustments, including forecasting & execution of Settlement amounts and other balance adjustments (currency conversion-related operations, Internal Transfers, etc) • Collection, Recording, and Assessment of Exchange Rates. Record Keeping • Update and maintain records of fund management activities and fees, prices, closing balances, and P&L data. • Preparation & Provisions of banking Invoices. • Account Ownership Responsibilities of Service Providers: • Communicate on workflow, Fees, and Operation-related issues. • Prepare and deliver performance evaluation feedback through communication channels or calls. • Ensure timely reconciliation of balances and transactions. Other responsibilities related to the role: • Participate in company-organized trainings, workshops, and trips. • Develop guides for executing operations, settlements, and back-office manuals. • Handle occasional ad-hoc tasks assigned by the manager within the role's scope. • Valid working permit/Hong Kong citizenship- a must • Good level of spoken & written English- a must • Korean / Hindi speakers- a plus • Knowledge of MS Excel, Word, G-Sui