Technical Business Analyst (Remote)

Bizowie is seeking a full-time, Technical Business Analyst to expand the operations team working on our Bizowie Cloud ERP platform. Bizowie is a growing, Pittsburgh-based provider of cloud-based Enterprise Resource Planning (ERP) solutions for mid-market manufacturers, distributors, and online retailers. Our solutions empower our customers to automate tedious business processes, improve employee productivity, and make faster business decisions through real-time insights into financial and operational activities. Job responsibilities include: - Develop a deep understanding of the Bizowie Cloud ERP product and customers' diverse business needs and requirements - Demonstrate product knowledge by completing complex and varying project work - Diagnose, research and analyze customer issues and requests - Stay current on new system releases and functionality - Create product specifications that serve as a blueprint for the development team to build out new features or functionality - Design, document and execute test plans and procedures to ensure that all aspects of the software are thoroughly tested before deployment - Demonstrate ability to document customer facing materials for new features and functionality - Showcase abilities to collect, document and execute on customer's complex business requirements as it relates to implementing our ERP Qualifications: - 2+ years experience in an analytical role - Self-starter with the ability and willingness to learn complex products and business processes - Exceptional critical thinking skills - Excellent time management and project planning skills - Proven ability to execute on assigned tasks with 100% on time completion score - Highly technically adept, experienced with web applications - Excellent verbal and written English communication - Experience with accounting concepts, manufacturing/distribution is a plus - Forward thinker who consistently works to streamline and better orchestrate process Location: