Business Process Analyst (Banking)

- Process mapping – must have - Process re-engineering – must have - Data analysis on excel and deriving insights from operation data – must have - Practical implementation of lean, six-sigma in improvement of operations – good to have - Exposure to project involving improvement in STP, TAT, CX – good to have - Project management – must have - Ability to run working group meetings – must have - Stakeholder management up to Unit heads of operations – good to have