Business Analyst

Business Analyst Abu Dhabi, UAE Office-based AppliedAI, founded in 2021, is a pioneering AI technology company headquartered in Abu Dhabi, UAE. We are committed to innovation and excellence in artificial intelligence solutions across regulated industries such as healthcare, insurance, government, and financial services. Our flagship platform, Opus, automates and supervises mission-critical, document-heavy processes with embedded governance, auditability, and human oversight. We help enterprises achieve measurable productivity gains while increasing operational reliability and trust. With over 400 employees across 9 locations, AppliedAI is pursuing strategic expansion of its UAE-based Delivery Team due to strong client demand. About the Role: We're looking for a talented Business Analyst to join our growing post-sales AI Solutions Delivery team, supporting client success on Opus, our agentic AI workflow automation platform for regulated industries. In this role, you'll work alongside our AI Solutions Consultants and Project Managers as part of an agile delivery squad, facilitating enterprise clients to map out how their processes actually run today so our team can turn that into a working, automated solution powered with agentic AI. You'll be process-minded and detail-oriented, comfortable running structured conversations with client teams, and confident capturing and documenting complex operational workflows clearly enough that others can build from them. You’re familiar with BPMN process mapping, or similar methodologies. Key Responsibilities Discovery & Process Mapping - Support discovery sessions with client teams to map current-state business processes: who does each step, how long it takes, what rules apply, where things commonly go wrong, the pain points, the technology systems involved and the integrations landscape - Help build shared process maps and visual w